Last updated: June 28, 2026
These terms apply between Dietrichs Marketing (org. no. 928 758 737, the "Supplier") and the customer purchasing services, unless otherwise agreed in writing. By placing an order or signing a quote, the customer accepts these terms.
The Supplier offers, among other things, development and operation of websites ("AI Websites"), AI customer service ("Voltio"), and related marketing services. The specific scope, price, and delivery time are set out in the individual quote or agreement.
Prices are quoted in Norwegian kroner. One-time deliveries are invoiced as agreed in the quote. Ongoing services (e.g. Voltio) are invoiced periodically. The payment term is 14 days from the invoice date unless otherwise agreed. Late payment accrues default interest under the Norwegian Late Payment Interest Act.
The customer shall provide necessary materials (text, images, access, etc.) in a timely manner. Delayed or missing cooperation may postpone the delivery time. The customer is responsible for ensuring that materials it provides do not infringe third-party rights (see point 8).
Changes beyond the agreed scope are agreed separately. For ongoing services, high availability is targeted, but the Supplier does not guarantee uninterrupted operation and is not responsible for downtime at third-party providers (hosting, email, AI services, etc.).
Unless otherwise agreed, ownership of the finished, paid deliverable (e.g. the website) transfers to the customer upon full payment. The Supplier retains rights to underlying tools, templates, frameworks, and methods. The customer owns its own content.
The Supplier's total liability is limited to the amount the customer has paid for the relevant service over the past 12 months. The Supplier is not liable for indirect losses, including lost profit, lost data, or losses resulting from third-party services. Nothing in these terms limits liability that cannot be limited under mandatory law.
Some services use AI to generate or process content. The customer is solely responsible for material it uploads or requests to have processed, including ensuring it does not infringe copyright, trademark, or privacy rights. If a service allows end users to upload content, a separate notice-and-takedown procedure for illegal or infringing content applies via the contact address below.
Ongoing services may be terminated by either party with written notice before the end of the current billing period, unless otherwise agreed. Upon termination, access to ongoing services ends at the end of the period.
Processing of personal data is described in the privacy policy. When the Supplier processes personal data on behalf of the customer (e.g. for Voltio), a separate data processing agreement is entered into in accordance with GDPR Article 28.
The agreement is governed by Norwegian law. Disputes shall first be sought resolved amicably. If no agreement is reached, the dispute shall be settled by the ordinary Norwegian courts, with the Supplier's place of business as venue, unless otherwise required by mandatory law (consumers are entitled to their own local venue).
Questions about these terms should be directed to adrian@dmarketing.no · 934 39 278.
